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CBS Student Services Hiring Peer Advisor

CBS Student Services is hiring for a Peer Advisor position. This is a clerical PA position, and the salary is $9 per hour. Please email your résumé and cover letter to Aya Maruyama by January 4, 2016. Starting date for this position will be the first week of the spring 2016 semester. This position description includes:

Dates/Times: Typical hours for this position will range from 8-12 during fall and spring semesters and 8-20 hours during the summer. Peer Advisors are expected to work over winter, spring, and summer breaks. Exact hours will be determined based on all Peer Advisors’ availability.

Responsibilities: The Peer Advisor (PA) plays a crucial role in CBS Student Services by performing a wide variety of tasks that support the office’s mission. These responsibilities include:

Reception
Provide exceptional customer service while acting as the first point of contact for CBS Student Services for students, faculty, and other community members. Schedule appointments for professional staff and maintain a friendly, clean environment.

Peer Advising
Guide students with straightforward advising questions related to declaring 2nd majors/minors, filling out petition forms, add/drop deadlines, and/or the registration system. Provide proper referrals to campus resources.

Administrative
Student Record Management

  • Track petitions, PeopleSoft entries for 13 Credit Exemptions, Major/Minor changes, advisor assignments, adding/removing record holds, Leave of Absence forms and Applications for Readmission.

Clerical

  • Make copies, file, send/sort mail and email, assist with large mailings, order office supplies, assist with electronic calendars for the offices, and scan student records into ImageNow.

Projects

  • Assist professional staff with projects related to advising curriculum, data entry, design, or other tasks related to the goals of the office.

Training
All Peer Advisors will be required to attend one half day of training before the beginning of each semester. Additionally, they will attend bi-weekly trainings throughout the academic year. These trainings will include information updates and skill development, as well as activities that will build toward learning outcomes.

Learning Outcomes:
While Peer Advisors contribute to the mission of CBS Student Services, they also benefit as the department views student employment as an opportunity for students to grow personally and professionally.

In line with the Office of Student Affairs’ Student Development Outcomes, Peer Advisors will exhibit growth in the following areas:

  • Responsibility and Accountability
  • Independence and Interdependence
  • Goal Orientation
  • Self-Awareness
  • Resilience
  • Appreciation of Differences
  • Tolerance of Ambiguity

These outcomes will be evident in the quality of service and support provided to CBS Students and student services staff.

Minimum qualifications:

  • Undergraduate in good academic standing
  • No campus disciplinary record

The ideal candidate:

  • Can multi-task and has strong organizational skills
  • Has a proactive customer service philosophy and is friendly and approachable. Previous reception experience is a plus.
  • Has knowledge of the College of Biological Sciences, including programs and process, resources, courses, etc.
  • Demonstrates initiative and flexibility; can complete tasks with limited or ambiguous instructions
  • Is a self-starter, thinks on their feet and pays attention to detail
  • Enjoys working as part of a team, but is equally comfortable working independently
  • Is punctual, reliable and consistent
  • Possesses excellent written and verbal communication skills
  • Is proficient in Microsoft Word, Excel and other Office programs
  • Is willing to learn new skills